Processing Time
At Artash Jewels, orders are typically processed within 1–2 business days before shipment.
If your order has not yet been shipped, it means it is still being prepared. In case of any unexpected delays, we will notify you via email.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Shipping & Delivery Time
Estimated delivery times are as follows (please note that delays may occur during peak seasons or holidays):
| Country/Region | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| United States | $8.00 | 5–8 business days |
Important Notes
- We currently do not ship to U.S. military bases (APO/FPO addresses)
- We do not support shipping to multiple addresses within one order
Taxes & Duties
- We do not collect sales tax on orders
- Customers are responsible for any applicable customs duties, taxes, or import fees required by local authorities
Shipping Delays
If your package has not arrived within 30 days, you may be eligible for a full refund.
If you experience delays, please contact us at:
📧 support@artashjewelsshop.com
We aim to respond within 12–24 hours.
If your tracking shows “Delivered” but you have not received your package:
- Check around your delivery location
- Contact the shipping carrier directly
- If the issue persists, contact our support team
Incorrect Address Disclaimer
Artash Jewels is not responsible for delivery issues caused by incorrect or incomplete shipping information provided by the customer.
Please ensure all details are accurate at checkout.
If you notice an error, contact us immediately at:
📧 support@artashjewelsshop.com
⚠️ Once your order has been shipped, changes may not be possible.
Failed Delivery & Refused Shipments
We are not responsible for:
- Packages refused by the recipient
- Multiple failed delivery attempts
- Orders returned due to incorrect address
In such cases, we reserve the right to deny refunds.
Contact Information
For any shipping-related inquiries, please contact:
Artash Jewels
📧 Email: support@artashjewelsshop.com
🌐 Website: https://artashjewelsshop.com/